Frequently Asked Questions
Everything you need to know about our luxury handbags and accessories.
What materials are used in Brahmin products?
We use high-quality, handcrafted genuine leathers sourced from around the world. Each piece is meticulously designed with premium hardware and our signature linings to ensure durability and style.
How should I care for my leather handbag?
To maintain the beauty of your leather, we recommend using a soft, damp cloth for light cleaning. Avoid prolonged exposure to direct sunlight and moisture, and store your bag in the provided dust bag when not in use.
What is your shipping policy?
We offer standard, expedited, and next-day shipping options. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email once your package has shipped.
What is your return and exchange policy?
We accept returns of unused, unworn merchandise with original tags attached within 30 days of purchase. Please note that personalized or final sale items are not eligible for return.
Do Brahmin products come with a warranty?
Yes, we offer a one-year limited warranty from the date of purchase. This covers any manufacturing defects in materials or workmanship under normal use.
Can I register my handbag online?
Absolutely. We encourage you to register your product on our website to verify its authenticity and to streamline any future warranty claims or repair requests.